What is SMP? Why is it critical to the ongoing success and longevity of your business in current markets? Even if you don't want to participate in the social media world, not having a Social Media Policy to govern and inform your employees, leaves a business in an incredibly venerable position. See if our template tool and assessment surveys can be off assistance to you and your business...<click here for more>



Find more about what we're up to below on our blog...




To see how we can assist you to reach your goals and objectives more successfully using social media, or to get an idea of how our Policy Templates or Advisory service could be of benefit to you or your business, contact one of our consultants, f
ile a Request form with our team, alternatively or contact us email@assistnz.com



Social Media Policies can vary greatly in form and shape comparatively. Fundamentally as the business environment changes, the majority of businesses are finding they need to make a choice, either to close themselves off and wall out social media or embrace the trends of humanising their brand and encouraging transparency.. Regardless of the choice made, the increasing embedness + integration of social media in the mainstream means no business is really devoid of its influence. In order to ensure they can stay in operation, orgs need to discuss + plan thier involvement, approach + strategy with social media. If you choice to avoid it, implementing Social Media Policy will ensure you have established boundaries + have clear expectations of your staff. Also acting as a safe guard, Social Media Policies in such cases, will ensure such standards can be enforced. If you chose to involve your business in the social media world, Social Media Policies are also critically important but for entirely different reasons. Social media sucess in business requires leaders to adjust they're expectations + approach as much as it does those consuming it. AssistNZ can help your business plan, protect and police social media for you, whatever that may entail.

 

 


Warning of cold calling Internet scam...

posted Sep 19, 2010, 11:36 PM by Jess Maher   [ updated Sep 20, 2010, 12:00 AM ]


Reported Incident No: orb4c96fc17accfa

(report included below this brief summary) 

Cold call was received at my residence, which has been retrieved using the public phone records obviously, as we were referred to as the people whom are listed to be at this number. They called many times and were incredibly persistent, with more than one person calling. They were providing evidence and activity of said virus which had apparently infected my computer, recorded my IP and hence listed my phone number. He assured me that I would be at risk until this was deleted, which I would be able to do myself with his assistance over the phone. He then directed me to allow remote connections to my PC, at which point all he would have to do is add me to their rescue server.

They called several times, with different people on the phone (whom had noticeably better English than the one prior to them) over a period of nearly 90mins. For someone whom had little concept of what they were suggesting, it could have been incredibly convincing. 

FURTHER DETAIL:         

He said that my IP address had been captured on his "at risk" list because I had a virus which had infected my computer. Apparently he was part of the Department of Computer Security, when I suggested that his company name alluded to the fact that he was associated with some kind of government department, he informed me that while he was not, he was part of some kind of collaborative arrangement ensuring adequate security as part of a official initiative, which on further enquiry was not actual related to any government activity.

He wanted me to check my own computer, hence on some level trying to assure me of my own security and urgency to remove said virus, and directed me to my allow remote connections through my computer so he could connect me to his recovery server. This was attained through extended enquiry as to the objective (from my end) and confusing and difficult direction (on his end).

When at this point we suggested that maybe he could direct us to further information as to delete said virus ourselves, he demonstrated its evidence and activity and assured us that all we had to untick a simple option. There was unfortunately a long period of silence when we enquired about further information on a website or email that could be provided.

Ministry of Consumer Affairs & NetSafe - The ORB (www.theorb.org.nz)

Report number: orb4c96fc17accfa
Report type:Computer security incident
Reason for this report:Online trading complaint
The report was submitted by:
First nameJess
Last nameMaher
Phone number0226714060
Mobile number
Fax number
Email addressjess@assistnz.com
Street address
Townmassey
NZ regionAuckland
CountryNew Zealand
Reporting for
Individual or business complained about:
Relationshipcold called my house
Complaint namedepartment of computer security
Complaint street addressunknown
Complaint townunknown
NZ region
CountryNew Zealand
Complaint phone number
Full details of the complaint:
Date20.09.2010
URLnot provided
Email headerwas not contacted with an email
Email bodywas not contacted with an email
Complaint summaryCold call was received at my residence, which has been retrieved using the public phone records obviously, as we were referred to as the people whom are listed to be at this number. They called many times and were incredibly persistent, with more than one person calling. They were providing evidence and activity of said virus which had apparently infected my computer, recorded my IP and hence listed my phone number. He assured me that I would be at risk until this was deleted, which I would be able to do myself with his assistance over the phone. He then directed me to allow remote connections to my PC, at which point all he would have to do is add me to their rescue server.
Complaint lossesno
Reference numberna
Communicated with companyYes
Company statementHe said that my IP address had been captured on his "at risk" list because I had a virus which had infected my computer. Apparently he was part of the Department of Computer Security, when I suggested that his company name alluded to the fact that he was associated with some kind of government department, he informed me that while he was not, he was part of some kind of collaborative arrangement ensuring adequate security as part of a official initiative, which on further enquiry was not actual related to any government activity. 
He wanted me to check my own computer, hence on some level trying to assure me of my own security and urgency to remove said virus, and directed me to my allow remote connections through my computer so he could connect me to his recovery server. This was attained through extended enquiry as to the objective (from my end) and confusing and difficult direction (on his end). 
When at this point we suggested that maybe he could direct us to further information as to delete said virus ourselves, he demonstrated its evidence and activity and assured us that all we had to untick a simple option. There was unfortunately a long period of silence when we enquired about further information on a website or email that could be provided.

Places to report or alert others to a scam in New Zealand: 

As far as I can tell, these are the best bets, (telecom wasn't able to help us until office hours...)


http://www.netsafe.org.nz/keeping_safe.php?pageID=393&sectionID=adults&menuID=109

Letter in response to TM Job Ads; http://bit.ly/bMO1VN

posted Sep 6, 2010, 4:39 AM by Jess Maher   [ updated Sep 6, 2010, 4:42 AM ]

We are thinking about organising for a group who can assist those struggling in the aftermath of the Christchurch quake... Please let us know if you or anyone you know may be able to help out with some short time paid labour work, especially those whom are currently not employed or between jobs... 


We will keep you up dated but so far we have sent a few emails and will
wait
wait till the morning for any expected reply... 
If your interested also, please let us know. 

In response to job ad such as this one; http://bit.ly/bMO1VN


Hi there, 

I noticed your ad on trademe for Part time, Contract/T emp assistance with site clean-up and construction help in Christchurch following the recent earth quake, I am actually not local, I live in Auckland. But I had a bit of an idea which I thought maybe of benefit to you guys as well as some of my friends whom also based in Auckland but are currently unemployed. As well as of course the Canteburians whom are currently facing a time of great need. 

I am trying to organise accommodation and transportation for myself and at least two others and am considering flying down as soon as tomorrow evening if I need to. What kind of work do you need to fill? Personally I have no professional experience in building or other trade work but I have fixed up my own property and done a fair share of DIY. My partner, whom would also be coming down comes from a legal and chemistry experience and we together have a consultancy business dealing with social media in business, but as a recent start-up our client list is currently limited and we are currently in a position after just returning from Australia where we have a few weeks which are relatively flexible in terms of other commitments and felt this could prove to be an opportunity which we could innovatively use our own networks to assist others. 

If you would be able to give me some idea of where about most of your work would be located, how many people you are potentially seeking and what kind of rates you have budgeted for these kind of roles. What I am considering is that we would be able to fly down over the next few days and provided we are able to find adequate accommodation and transportation (we have overseas contacts with vacant property in Timaru which potentially require checking out after the quake also etc) and myself, my partner and one of our associates could come down and work with you guys before the weekend even. Given the need for additional expenses in order to sort out our accommodation, transport etc, I think the wages provided by doing work with your projects would allow us to sort these out for ourselves and potentially sort out accommodation and transport for further people to come down and bring technical and required skills (such as the many trades people, builders, plumbers, electricians etc whom are friends of ours) with paid work from you, minus a minimal accommodation/transport etc expenses charge from us. 

Would appreciate your consideration and contact. If only for 3 of us to come down and help out. 

Cheers

Jess Maher
assistNZ Ltd 



Updates & Changes to the assistNZ site will be followed by more!!

posted Sep 4, 2010, 1:50 AM by Jess Maher   [ updated Sep 5, 2010, 11:33 PM ]

As our business continues to rapidly develop we are trying to keep all the changes up to date throughout our online presence. This is something which is a struggle for most businesses' participating in the social media world as far as I am aware. Being a small business, which many of our kiwi businesses are 1, we have the benefit of our small size and generally more direct personal interactions with our customers and staff which the large multinational corporations do not.  In the social media world however, this can be seen as a considerable advantage if we learn to assess it correctly. While the majority of examples of business applications of social media have been restricted to the larger companies, the impact and effectiveness of these continues to be debatable. It is all concerned with Return on Investment (ROI), the success of something can only be determined by the reason for its undertaking. 

So while we want to tell you more right now, its in the best interest of our development to make sure we focus on our investor enquiries and required finalised changes to our business plan for the immediate future... We hope to share MUCH more to come with you in the very near future... But for the meantime, keep track of our changes and developments through Facebook by clicking 'Like' on, Using Social Media to Benefit New Zealanders....on our Facebook Page.

Or check out the new changes to our Sweet As Social Networking Site or the Sweet As Social Media wiki which is still under development! 


More soon!!    Cheers,    

                                Jess Maher
                              assistNZ Co-director 





1  |  97% of New Zealand businesses are considered small businesses by international standards and reports state that over 67% of our businesses are mostly sole enterprises, in other worlds, "one-man-shows" (Statistics NZ, 2009) 

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